We are a teaching practice for Sunderland University medical students and are proud to be involved in training tomorrow’s doctors.  As a result, students may lead or observe your appointment.  If you would rather not see medical students, please inform reception.  Your care will in no way be affected by this.

From April 2015 all practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.  If you don’t know who your named GP is please contact the surgery and the receptionist will be more than happy to inform you.

Website Privacy Policy

This GP Practice, as the data controller may collect personal information from visitors to this site. This information is used only to respond to enquiries, monitor site usage and to enhance the use of certain technologies – such as activity based information. Cookies and logging of IP addresses are used to enable the GP Practice to monitor site traffic and repeat visitor statistics. Statistics will not include information that can be used to identify any individual.

The GP Practice will at all times comply with the requirements of the Data Protection Act 1998.

Use of Personal Information Provided by the User

Where personal information (e.g. name, address, telephone number etc) is provided to the GP Practice via its website for whatever purpose (e.g. registration, survey, feedback), it is made clear to the individual what the information collected will be used for and who it will be provided to. The GP Practice will only use the information collected for the stated purpose.

At this current time, any personal information provided, is only used by the GP Practice. It will not sell, trade, provide or rent personal information to third parties. Specific personal information will be released where the NHS is required to do so by law, e.g. court order. Transfer of data will be done so on the express permission of the supplying individual.

When you submit personal information, you consent to our use of the information as set out in this privacy policy.

Scope of this Privacy Policy

This privacy policy only covers sites belonging to and operated by the GP Practice. Links within this site to other websites are not covered by this policy.

Changes to this Privacy Policy

The GP Practice may amend this policy from time to time. If substantial changes are made to the way in which the Council obtains and uses your personal information the website will show prominently any announcement to this effect.

GP Net Earnings

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below.  However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

The average pay for GPs working in Drs Dowsett and Overs Practice in the last financial year was £90,351 before tax and national insurance.  This is for 2 full time GPs and 1 locum GP who worked in the practice for more than six months.

• Wasted appointments deny others the opportunity to be seen and put pressure on the appointment system. A telephone call to cancel or explain would be greatly appreciated. Persistent failure to attend without explanation may lead to your removal from the practice list.

• All new patients need to have a health check and if on repeat medication, will need to be seen.

• All patients are expected to inform the surgery of any change of address, or contact telephone number.

• We are registered under the Data Protection Act and no information is given to anyone without your permission. Confidentiality applies to everyone.

• A chaperone can be provided for examinations, on request.

• The Practice Premises have suitable access for all disabled patients.

• Should any patient be violent or abusive to any member of the practice they will be removed from our list.

• If you have a comment or complaint, please ask for Mrs Sarah Mulvain, Practice Manager who will be happy to discuss our complaints policy.

Patience and courtesy should be afforded to all patients and staff.

General Data Protection Regulations –  GDPR

How we use your medical records

Important information for patients

•  This practice handles medical records in-line with laws on data protection and confidentiality.
• We share medical records with those who are involved in providing you with care and treatment.
• In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
• We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
• You have the right to be given a copy of your medical record.
• You have the right to object to your medical records being shared with those who provide you with care.
• You have the right to object to your information being used for medical research and to plan health services.
• You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on this website or speak to a member of staff for more information about your rights

Website Privacy Policy

This GP Practice, as the data controller may collect personal information from visitors to this site. This information is used only to respond to enquiries, monitor site usage and to enhance the use of certain technologies – such as activity based information. Cookies and logging of IP addresses are used to enable the GP Practice to monitor site traffic and repeat visitor statistics. Statistics will not include information that can be used to identify any individual.

The GP Practice will at all times comply with the requirements of the Data Protection Act 1998.

Use of Personal Information Provided by the User

Where personal information (e.g. name, address, telephone number etc) is provided to the GP Practice via its website for whatever purpose (e.g. registration, survey, feedback), it is made clear to the individual what the information collected will be used for and who it will be provided to. The GP Practice will only use the information collected for the stated purpose.

At this current time, any personal information provided, is only used by the GP Practice. It will not sell, trade, provide or rent personal information to third parties. Specific personal information will be released where the NHS is required to do so by law, e.g. court order. Transfer of data will be done so on the express permission of the supplying individual.

When you submit personal information, you consent to our use of the information as set out in this privacy policy.

Scope of this Privacy Policy

This privacy policy only covers sites belonging to and operated by the GP Practice. Links within this site to other websites are not covered by this policy.

Changes to this Privacy Policy

The GP Practice may amend this policy from time to time. If substantial changes are made

to the way in which the Council obtains and uses your personal information the website will show prominently any announcement to this effect.

Privacy Notice GP V1.3 July 2023

Privacy Notice GP Children’s

Subject Access Request Form

Patient Leaflet A5

National Data Opt Out Policy

Choose if data from your health records is shared for research and planning:

https://www.nhs.uk/your-nhs-data-matters/

COVID-19:

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. This transparency notice supplements our main practice privacy notice.

The health and social care system is facing significant pressures due to the coronavirus (COVID-19) outbreak. Health and care information is essential to deliver care to individuals, to support health, social care and other public services and to protect public health. Information will also be vital in researching, monitoring, tracking and managing the coronavirus outbreak. In the current emergency it has become even more important to share health and care information across relevant organisations. This practice is supporting vital coronavirus planning and research by sharing your data with NHS Digital, the national safe haven for health and social care data in England.

Cookie Policy (UK)